Last updated: October 10, 2018
Agreement to Terms and Changes
General Description of the Site and Information SkinCheck May Collect and Store
The Site provides the technology that permits you to connect with a dermatologist if you are located in a state where we operate, to receive medical advice and, if appropriate, treatment, including prescriptions. SkinCheck does not practice medicine. Rather, SkinCheck provides administrative and technological support for the physicians who provide telehealth services to you through the Site. This includes collecting and securely maintaining health information from users who become patients and processing payment for services provided through the Site.
When you use the Site and communicate with us, we collect health information that individually identifies you, called Protected Health Information (“PHI”) and other private information. Applicable state and federal laws (“Laws”), this Policy, and your Physician’s Notice of Privacy Practices (“NPP”) govern how SkinCheck may use and disclose this information about you.
If you are a child under the age of 13, this Policy is modified and superseded by the Consent And Authorization To Provide Services To Children Under The Age Of 13, In Compliance With The Children’s Online Privacy Protection Act (“COPPA”).
The provisions in this Policy also apply to PHI but it focuses on the information collected by and through the Site and on information we collect that is not healthcare information, such as:
- Technical information about how and when you use the Site;
- Technical information about your mobile device or computer, including the operating system you use;
- Your general location when you use the Site;
- Your internet protocol address and MAC address.
How We May Use and Disclose Information We Collect
SkinCheck collects, stores, uses, and provides access to your information to your Physician so that your Physician can provide you with services, as described in the NPP.
We use other information to help us improve the overall quality of the Site and the services we provide.
We may share your information with third parties who are legally bound by the restrictions of this Policy and the law. As examples, we share your PHI and other information with organizations that help us run and maintain the technology and security infrastructure that supports the Site and the care that affiliated doctors provide through the Site, with secure storage facilities or hosts, and with our online payment processor and bank. We may also share your PHI with the pharmacy if an affiliated doctor prescribes medication to you through the Site and with intermediaries who enable us to send prescriptions electronically.
We also may use your information to tell you about health-related products and services we offer, and we may share it with a third party if we merge, are acquired, or undergo an asset sale.
How We Protect Your Security
We do not transfer information about you to users that do not have a legal right to access it, and we use industry standard technologies, physical security, and administrative processes to help safeguard against unauthorized users gaining access. While we cannot guarantee that unauthorized access to, or loss, misuse, or alteration of data will not occur, we use various safeguards to avoid such occurrences.
When you register through the Site, you will select a unique user name and complex password. You will need to re-enter this information each time you log in to protected areas of the Site. These password-protected areas are referred to Secure Portals. This is where you will submit personal information, including your identity, health, and financial information. In transit between your browser and our system, this information is encrypted with Secure Socket Layers (“SSL”) technology to create a protected connection between you and the Site to ensure confidentiality. Information on the Secure Portals is encrypted and/or otherwise safeguarded in accordance with law. Our data center servers are physically and electronically secured and are protected by firewall and encryption technology.
A mobile device application (an “App”) is in development. When available, If you choose to use it, we will collect information about you through the App. This may include (1) location data, (2) device identification, and (3) other information about usage. We may use this information to track your location and ensure you are in a state where we operate, to improve the App., and to otherwise communicate with you. Additionally, we send push notifications through the App. from time to time to update you about certain services. If you do not wish to receive such communications, you will be able to turn them off at the device level.
How to Contact Us
Questions or comments regarding this Policy should be submitted to Info@skincheckonline.com or in writing to SkinCheck, P.O. Box 3874, Yountville, CA 94599.